Quality
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As a specialist service provider to the RSL and Local Authority market we recognise the relationship that exists between quality of service and service charge. We are aware of the demands placed on our clients by their residents and regulators. Our unrivalled market knowledge has enabled us to develop our quality controls specifically to meet the unique requirements of the RSL and Local Authorities market place.

Our overriding policy is to provide services that consistently meet the requirements placed upon us by applying high standards of quality assurance and customer service and to continually improve the process. However it is through attention to detail, the quality of our staff, strong management systems, and a Company ethos of working together with our clients and their residents that we are able to deliver a high quality value for money service.  We believe that we provide all of our clients with a true partnership relationship.

Our quality control policies and management systems are accredited to IS0 9001 2000.

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